Shipping policy
SHIPPING POLICY
Processing Time
All orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Methods and Rates
We offer the following shipping option:
Standard Shipping: 5-10 business days
Shipping rates are calculated at checkout based on your location and selected shipping method.
Shipping Destinations
We currently ship to:
- United States
- Canada
- European Union countries
- United Kingdom
- Australia
- Most countries worldwide
International Shipping
International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Delivery times for international orders are estimates and may vary due to customs clearance.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number. You can use this number to track your package on the carrier's website. We are not responsible for packages lost or stolen after delivery.
Shipping Delays
While we strive to ship all orders on time, unforeseen circumstances such as weather, holidays, or carrier delays may impact delivery times. We will notify you of any significant delays.
Damaged or Lost Packages
If your package arrives damaged or goes missing, please contact us at crocsmcqueen1@gmail.con within 7 days of the delivery date with photos and tracking information. We will work with the carrier to resolve the issue or send a replacement at no cost.
Contact Us
For shipping inquiries or concerns, please email us at crocsmcqueen1@gmail.con or contact us through our website.